Table of Contents
- The data we collect about you.
- How your personal data is collected
- How we use your personal data.
- Where we store your personal data.
- How we protect your information.
- Disclosures of your personal data.
- How long we keep your personal data.
- Your legal rights.
- Third-Party Websites.
- Your acceptance of these terms.
- Contacting Arena.com.ng.
Our Cookies Are Used For The Following Purposes
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These cookies are used by us or third-party service providers to analyze how the Sites are used and how they are performing. For example, analytics cookies track what pages are most frequently visited, and from what locations our visitors come from. If you subscribe to a newsletter or otherwise register with the Sites, these cookies may be correlated to you. These cookies include Google Analytics cookies.
Targeting or Advertising
If you do not want cookies to be stored on your device, click the button below to opt out of all non-essential cookies and services.
Open Cookie Preferences
To remove previously stored cookies, you can manually delete the cookies. Please consult the help section of Your web browser to understand Your options. Note that if cookies are disabled, some features of our website or services may not operate as intended.
The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identifying information has been removed (anonymous data).
Information you give us: Identity and contact data you give us may include your name, email address, mailing address, phone number, and social security number. We only collect this information when you voluntarily give it to us. Therefore, You can always refuse to offer any information, but it may prevent you from using some aspects of the site.
Data we collect about you: This is the technical data that we collect automatically about you during your visit to the Site. It typically involves technical information including the browser name, the type of computer, and technical information about the User’s means of connection to our Sites, such as the operating system, IP Address, and the Internet service providers utilized and other similar information. This type of information is typically collected using small data files called cookies. This information helps us to provide you with a good experience when you browse the Site and also to indicate where the Site requires improvement.
Data we receive from other sources: We also collect data from other websites we operate. The information in these cases will be gathered voluntarily with your consent.
How We Use Your Personal Data
The data arena.com.ng collects from you, whether identity data or technical data, may be used by us for the following purposes:
- To improve our customer service by responding to your requests more quickly and efficiently;
- To better understand how our collective customers use our website to therefore personalize your experience on the site;
- To improve our Site with the help of your provided feedback;
- To run a promotion, contest, survey or other Site feature;
- To send you the information you agreed to receive about topics we think will be of interest to them;
- To send periodic emails.
We may use your email address to send information and updates about your order. It may also be used to respond to questions, comments or other requests. If you choose to opt into our mailing list, you’ll receive emails that include Gospel news, updates, product information, and more. You can unsubscribe from our emails at any time by clicking the link for unsubscription at the bottom of every email sent.
Where We Store Your Personal Data
All data provided to us are stored on our secure servers. Reasonable steps to protect your information in accordance with this policy will be taken. These steps include (but not limited to):
- Encrypting data; and
- Carrying out regular back-ups.
How We Protect Your Information
Extensive security measures are used to ensure that all forms of data collected are safe from unauthorized access, alteration, disclosure, or deletion. Any data exchange between you and our sites happens over an SSL-secured channel. This secure channel is encrypted and protected with digital signatures.
Disclosures Of Your Personal Data
Third-party service providers may be used to help us operate the Site or administer activities on our behalfs, such as sending out newsletters or surveys. With your permission, your data may be shared with or disclosed to these third parties for those limited purposes provided.
Payment Gateways:Arena.com.ng does not process any payment information directly. We use payment gateways to process this data. These payment gateways have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
How Long We Keep Your Personal Data
Your personal data is retained for as long as you have your account on our site. You have the right to request your information be deleted (See “Your Rights” section below).
Your Legal Rights
You have the following rights under law in respect of your personal information:
- Information about the collection and use of your personal information;
- The right to request access to your information to be sure we’re using it legally;
- The right to request that inaccurate or incomplete information about you is made accurate;
- The right to request the deletion or removal of your information where there is no further reason for us to use it;
- The right to restrict the use of your information;
- The right to obtain and reuse the information that we have about you for your own purposes;
- The right to refuse certain uses (such as for marketing purposes); and
- The right to opt-out of a decision that has a legal effect on you has been based on an automated decision.
If you would like to exercise any of these rights, you may do so at any time by writing to us at the address below (See the “Contact” section below).
If you would like to request the information we hold about you under a Subject Access Request (“SAR”). (See the “Contact” section below)
If you feel that your rights have been breached in any way, you may reach out to us at the address below. (See the “Contact” section below)
You may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website’s own terms and policies.
Your Acceptance Of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the site after changes of policy will be regarded as acceptance of the changes.
No 17, Dutse Makaranta, Abuja
[email protected](+234)706 478 4724
This document was last updated on 3 June 2021.